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Terms and conditions

POLICIES RELATING TO WWW.AMERISPA.CA WEBSITE

Welcome to the www.amerispa.ca Website. By visiting the Website and/or placing an order via the Website, you agree to be bound by the following policies, terms and conditions:

1. CONFIDENTIALITY AND PRIVACY POLICY
Amerispa maintains a very strict policy in terms of privacy protection. Amerispa guarantees that your personal information will never be disclosed to any third party; with the exception of your credit card company (during the transaction authorization process) or in the event where required by law.
Occasionally, we will inform you of our new services, products and promotions. You can choose to cancel these notices at any time by sending an email to amerispa@amerispa.ca. Amerispa is committed to ensuring the security of the data it collects and to taking appropriate measures to ensure protection against loss, fraud and unwanted use of said data.

2. SECURITY
All transactions on the www.amerispa.ca Website are processed via a secure server equipped with 128-bit SSL (Secure Sockets Layer) technology to prevent unauthorized access to data during the transfer process between your computer and the server. The presence of a “yellow lock” icon in the status bar at the bottom of your browser (on transaction pages) ensures and confirms the security of the page as well as the data transfer process. Site visitors may rest assured that Amerispa has taken all necessary measures to ensure adherence to the highest Internet security standards in order to prevent unauthorized third-party access to data throughout the online ordering process.

3. ACCURACY OF INFORMATION
Amerispa takes all necessary measures to ensure that the information on its Website is accurate. However, it is possible that certain mistakes, display errors, inaccuracies, omissions and other types of errors may appear on occasion. Product photos appearing on the site may differ slightly from actual products due to differences in colour representations generated by computer monitors. Product photos are provided as indications only.Amerispa may not be held responsible for inaccurate or incomplete information found on the site. Amerispa does not guarantee the availability of products and/or services presented on the Website, whether upon order or after an order has been placed. Amerispa may cancel an order at any time or limit the availability of products and services purchased and/or for sale at its own discretion. Amerispa cannot guarantee that the products and services listed on the Web site will be available upon or after ordering.

4. PRICES LISTED ON THE SITE
Prices listed on the Website are in Canadian currency; you will therefore be billed in Canadian dollars. If you reside outside Canada, a conversion from your local currency will automatically be carried out by your credit card issuing company.
If applicable, and unless otherwise stated on the Web site, please note that transportation and delivery charges along with sales taxes will be added to your bill.
Prices on the Web site are subject to change without notice.

5. PAYMENT
When placing an order, you agree to pay the total amount of your order (price of products, shipping costs and applicable taxes) as indicated on the site at the time of the order. You also agree to honour your contract with your financial institution (credit card issuer).

6. DELIVERY
Unless otherwise stated on the web site, delivery charges are fully assumed by the buyer. If duty fees are applicable during delivery outside Canada, they will also be fully assumed by the buyer.
Provided that the products are available, an order will be processed in less than 5 working days. Amerispa cannot be held responsible for delivery times related to delivery supplier.
Deliveries will not be sent to P.O. boxes.

7. GIFT CERTIFICATES AND GIFT CARDS
Gift certificates and gift cards are non-refundable and cannot be used to purchase another gift certificate or gift card.
Gift certificates or gift cards with a cash value do not have an expiration date.
Gift certificates and gift cards for treatments or packages may require supplemental fees if the prices exceed the value when making the reservation.

8. DEFECTIVE PRODUCTS
Following a written warning to Amerispa, all defective products can be returned to Amerispa until the expiration date of 10 days following the delivery date of the product. In this case, Amerispa will assume transportation charges for the return of the product along with the delivery charges of the new product in good condition.

9. LIMITED LIABILITY
In any case where Amerispa is held and proven liable, the sum of money refunded will be equal to the price paid for the services or products that were returned.

10. EXTERNAL WEBSITES
As a complement to the information included on its site, Amerispa may provide links to other Websites. These sites are completely independent and are not associated with Amerispa in any way. As such, Amerispa may not be held responsible for other sites, their activities or their policies. If you choose to visit these sites and/or conduct business with the owners of said sites, you do so at your own risk. Amerispa may not be held liable for any disputes resulting from the use of external sites.

11. CHANGES TO EXISTING POLICIES
Amerispa may, at any time and at its own discretion, make changes to these policies without notice. These policies may not be modified by anyone other than Amerispa.

12. APPLICABLE LAWS AND DISPUTE RESOLUTION
These policies are governed by the laws in the Province of Québec, Canada, and by the applicable federal laws in Canada. Any disputes between the user and Amerispa will be submitted before competent Quebec jurisdiction, in the district of Longueuil, Quebec, Canada. All competencies provided and decisions rendered by the courts in matters relating to dispute resolution are exclusive and final.